These Terms & Conditions constitute a legally binding agreement between you and West Innovations LLC (doing business as CrawlGuard) ("Company," "we," "us," or "our"), a New Jersey limited liability company, concerning your access to and use of the CrawlGuard website at https://crawlguard.io and any related services (collectively, the "Services").
By accessing or using our Services, you confirm that you are at least 18 years of age, that you have read and understood these Terms, and that you agree to be bound by them. If you are using the Services on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms.
CrawlGuard is a website monitoring tool that detects and identifies AI crawler bots visiting your website. Users install a JavaScript snippet on their site to track which AI companies are crawling their content. Our Services are intended for both personal and internal business use.
We reserve the right to modify, suspend, or discontinue any part of our Services at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.
To access certain features of the Services, you may be required to create an account. You may register using your email address or by linking a supported social media account (such as Google). You are responsible for:
We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe have been compromised.
CrawlGuard may offer subscription-based access to certain features of the Services. Subscriptions automatically renew at the end of each subscription period (monthly or annual, as selected by you) unless you cancel before the renewal date.
We accept payment via Visa, Mastercard, American Express, and Discover. All payments are processed in US dollars through our payment processor, Stripe. By providing payment information, you authorize us to charge your payment method for all applicable fees.
We reserve the right to change subscription pricing at any time. If we change pricing for your current subscription plan, we will notify you in advance and give you the opportunity to cancel before the new pricing takes effect.
CrawlGuard is currently available for pre-order at a one-time payment of $9. By placing a pre-order, you acknowledge and agree to the following:
If we fail to deliver the product within 45 days of your pre-order date, you are entitled to a full refund. To request a refund, contact us at support@crawlguard.io.
You may cancel your subscription at any time by contacting our customer support at support@crawlguard.io. Cancellations take effect at the end of your current billing period. We do not provide prorated refunds for unused portions of a subscription period.
All refund requests are evaluated on a case-by-case basis. We reserve the right to deny refund requests that do not meet the conditions described above. Our liability for any refund shall not exceed the amount paid by you in the six (6) months preceding the refund request.
By using our Services, you agree not to:
We reserve the right to terminate your access to the Services immediately and without notice if we determine, in our sole discretion, that you have violated any of these prohibitions.
The Services and their entire contents, features, and functionality — including but not limited to all information, software, text, displays, images, video, audio, and the design, selection, and arrangement thereof — are owned by West Innovations LLC, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal and internal business purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services, except as permitted by these Terms.
The Services may contain links to third-party websites or services that are not owned or controlled by West Innovations LLC. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
We strongly advise you to read the terms and privacy policies of any third-party sites or services you visit. Our Services integrate with third-party providers including Stripe (payments), Google Analytics (analytics), Netlify (hosting), and Resend (email). Your use of these third-party services is subject to their respective terms and conditions.
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. WE DO NOT WARRANT THAT THE RESULTS OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WEST INNOVATIONS LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, MEMBERS, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICES.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE SIX (6) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).
THESE LIMITATIONS APPLY REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES MUST BE BROUGHT WITHIN TWO (2) YEARS AFTER THE CAUSE OF ACTION ACCRUES, OR SUCH CLAIM SHALL BE FOREVER BARRED.
You agree to defend, indemnify, and hold harmless West Innovations LLC, its officers, directors, employees, members, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services, including but not limited to your User Content, any use of the Services' content, services, and products other than as expressly authorized in these Terms.
To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms (each a "Dispute"), you and West Innovations LLC agree to first attempt to negotiate any Dispute informally for at least thirty (30) days before initiating any arbitration or court proceeding. Such informal negotiations commence upon written notice from one party to the other.
If the parties are unable to resolve a Dispute through informal negotiations, the Dispute (except those Disputes expressly excluded below) shall be finally and exclusively resolved by binding arbitration. The arbitration shall be conducted in New Jersey, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.
If the arbitrator determines that arbitration fees would be excessive, we agree to pay such fees to the extent deemed necessary to prevent the arbitration from being cost-prohibitive.
The following Disputes are excluded from binding arbitration: (a) any Dispute seeking to enforce or protect intellectual property rights; (b) any claim related to allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this exception applies, the Dispute shall proceed in the state or federal courts located in New Jersey.
You may only resolve disputes with us on an individual basis, and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action.
These Terms and your use of the Services are governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law principles. Any legal proceedings not subject to arbitration shall be brought exclusively in the state or federal courts located in New Jersey, and you consent to personal jurisdiction in those courts.
We reserve the right to modify these Terms at any time at our sole discretion. When we make changes, we will update the "Last updated" date at the top of this page and notify you by email. Your continued use of the Services after any changes constitutes your acceptance of the new Terms. If you do not agree with the modified Terms, you must stop using the Services.
If you have any questions about these Terms & Conditions, please contact us:
West Innovations LLC (dba CrawlGuard)
570 Broadway, PO Box 1073
Bayonne, NJ 07305
United States
Email: support@crawlguard.io
Website: https://crawlguard.io/contact